Terms of Service

Terms of Service

Last Updated: September 23, 2026

1. Acceptance of Terms

By accessing or using RealWebHelper.com (“the Site”) or any services provided by RealWebHelper (“the Company”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must discontinue use of the Site and Services immediately.

2. Description of Services

RealWebHelper provides professional WordPress‑related services, including but not limited to:

  • WordPress maintenance and updates
  • Website development and redesign
  • Security monitoring and hardening
  • Speed optimization
  • Backup configuration and restoration
  • SEO setup and improvements
  • Technical support and troubleshooting

All services are provided on a best‑effort basis and may require access to your hosting account, WordPress admin, or third‑party tools.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Site, you represent that you meet this requirement.

4. Client Responsibilities

You agree to:

  • Provide accurate information necessary for service delivery
  • Maintain secure access credentials
  • Ensure your hosting environment meets minimum technical requirements
  • Not engage in illegal, harmful, or abusive activities on your website

RealWebHelper is not responsible for issues caused by third‑party plugins, hosting providers, or external services.

5. Service Access & Availability

While RealWebHelper strives for consistent uptime and timely support, we do not guarantee uninterrupted service. Maintenance windows, hosting outages, plugin conflicts, or external factors may impact availability.

6. Payments & Billing

All service fees must be paid in advance unless otherwise agreed. Monthly plans renew automatically unless canceled. Failure to pay may result in suspension or termination of services.

Refunds are issued at the sole discretion of RealWebHelper and are generally not provided for completed work or partially used service periods.

7. Third‑Party Services

Our work may involve third‑party tools such as plugins, themes, hosting providers, or APIs. RealWebHelper is not responsible for:

  • Third‑party failures
  • Security vulnerabilities in external software
  • Licensing issues for plugins or themes you provide

You are responsible for maintaining valid licenses for premium tools used on your website.

8. Website Security & Liability

RealWebHelper implements industry‑standard security practices, but no website is 100% secure. You agree that RealWebHelper is not liable for:

  • Hacks, malware, or breaches
  • Data loss caused by hosting providers or third‑party tools
  • Downtime caused by external factors

We strongly recommend maintaining off‑site backups and security monitoring.

9. Intellectual Property

All custom code, designs, or assets created by RealWebHelper remain the property of RealWebHelper until full payment is received. After payment, ownership transfers to the client unless otherwise stated.

RealWebHelper retains the right to showcase non‑confidential work in portfolios or case studies.

10. Prohibited Activities

You may not use our Services to:

  • Host or distribute malware
  • Engage in illegal activities
  • Violate intellectual property rights
  • Abuse server resources
  • Attempt unauthorized access to systems or accounts

Violation may result in immediate termination.

11. Termination

RealWebHelper may suspend or terminate services at any time for violations of these Terms, non‑payment, or harmful activity. You may cancel services at any time; however, refunds are not guaranteed.

12. Disclaimer of Warranties

All Services are provided “as‑is” and “as available.” RealWebHelper disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

13. Limitation of Liability

To the fullest extent permitted by law, RealWebHelper is not liable for:

  • Lost profits
  • Downtime
  • Data loss
  • Security breaches
  • Indirect or consequential damages

Total liability for any claim shall not exceed the amount paid for Services in the previous 30 days.

14. Indemnification

You agree to indemnify and hold RealWebHelper harmless from any claims, damages, or losses arising from your website content, activities, or misuse of Services.

15. Changes to Terms

RealWebHelper may update these Terms at any time. Continued use of the Site or Services after changes constitutes acceptance of the updated Terms.

16. Contact Information

For questions or concerns regarding these Terms, contact:

RealWebHelper Email: Email Us

Website: https://realwebhelper.com